Tourist Information Centres
The Malta Tourism Authority is responsible for a number of tourist information centres situated at the Malta International Airport (MIA), Valletta (Head Office and the Waterfront) , Mdina, Mellieha and Victoria/Rabat (Gozo
The MIA centre in the Arrivals Lounge is now situated in a more visible location. The centre is manned by the following tourist information officers: Ms Anna Abela, Ms Caroline Balzan Engerer, Ms Carmen Mckay Galea and Ms Alison Grech. It is estimated that the centre assists around 2,500 customers monthly on average. The type of assistance given is mainly related to accommodation, transport facilities to and from the airport as well as general information particularly events.
The Valletta centre is the largest and assists about 12,000 customers on average per month.
The centre is currently housed at the Auberge D’Italie (Head Office) and manned by Ms Rebecca Engerer , Ms Marisa Micallef Ritrovato, Mr Stefan Vella and Ms Carmen Engerer.
The back office staff within the same building includes Mr Joe Bonello, Manager TICs, Ms Delia Lomax who assists Manager TICs.
The Mdina TIC was inaugurated on the 25th of September 2009 with an estimated 120 customers a day. It is currently manned by Mr Melvin Vella (part timer) and two other service providers namely: Mr Charles Borg and Ms Nicole Cuschieri. This centre caters for Rabat and other towns/villages in the vicinity.
The Mellieha TIC was inaugurated on the 13th August 2009 and caters for an estimated 80 customers a day. It is manned by Ms Ann Gauci (part timer). The centre is situated next to the Mellieha Sanctuary – a very popular place visited by locals and tourists.
The Gozo TIC has been relocated from Tigrija Palazz to a more central location at No. 17, Independence Square (It-Tokk), Victoria Gozo as from the 17th June 2011. It is manned by Ms Josette Portelli, Mr Frank Debono and Ms Mariella Theuma and caters for an average of 2,000 customers per month.
The Valletta Waterfront TIO was inaugurated on the 16th June 2010. The new TIO at Valletta Waterfront was opened in the immediate wake of a 53% (153,646) increase in cruise line passenger traffic being announced for the first five months of this year, when compared to the same period in 2009.
Opening Hours of TIOs
MIA, Arrivals Lounge, Luqa
Tel. No.: 2369 6073 / 4 Fax No: 21822072
Monday to Sunday including public holidays except on Christmas Day, New Year, Good Friday and Easter. : 1000hrs to 2100hrs (last admission 2045hrs)
VALLETTA, Auberge D'Italie Merchants Street 229 Valletta
Tel. No.: 2291 5440 – 2
Monday to Saturday: 0900hrs to 1730hrs (last admission 1715hrs)
Sundays: 0900hrs to 1300hrs (last admission 1245hrs)
PINTO WHARF, Valletta Waterfront (according to the cruise schedule)
Tel.No.21220633
Monday to Sunday: 0800hrs to 1700hrs
GOZO, 17, Independence Square It-Tokk Victoria (Rabat) VCT 1021
Tel: (356) 22915452/3 Fax: ( 356) 21550254
Opening Hours: Mondays to Saturdays - 09:00 to 17:30 (Last admission 17:15) Sundays and public holidays * - 09:00 to 13:00 (Last admission 12:45)
Note: * except on Christmas Day, New Year, Good Friday & Easter Sunday.
MDINA, Torre dello Standardo, St Publius Square
Tel. No.: 2145 4480
Oct to March: Monday to Sunday: 1000hrs to 1600hrs
Apr to Sept: Monday to Friday: 0900hrs to 1700hrs
Saturday & Sunday: 1000hrs to 1600hrs
(Last admission: 15:45 hours)
MELLIEHA, Misrah iz-Zjara tal-Papa Gwanni Pawlu II – 26 ta’ Mejju 1990
Tel. No. 2152 4666
Winter: Oct to May: Monday – Wed – Friday: 0900hrs to 1300hrs
Summer: June to Sept: Monday to Friday: 0900hrs to 1300hrs
TIO's Contact:
Mr Joseph Bonello- Manager Tio's:
E: Joseph.bonello@visitmalta.com
Telephone: 22915443
Customer Care
E: info@visitmalta.com
Freephone: 80072230 ( Local Calls only)
Service available from Monday to Saturday 0900 to 1730 hrs
Sundays and Public holidays 0900 to 1300 hrs